Bayview Contracts are one of Ireland’s leading providers of response and planned maintenance contracts and currently manage over 20,000 properties on a 24x7x365 basis and complete approximately 50,000 response maintenance calls per annum.

In delivering these contracts Bayview has provided response maintenance coverage across all 32 counties of Ireland. Within each contract Bayview provide the ful range of multi-trade profressionals including Electricians, Plumbers, Joiners, Plasterers, Painters, Gardeners, Groundsmen, etc. Job priorities typical range from “Immediate Call Out”, 24 hour, 5 day or 20 day and cover pratically every possible job within a domestic or commercial property and also includes Void Repairs and specialist works (e.g. bathroom adaptations, disability ramps, etc). Below are some of the Rsponse Maintenance contracts currently managed by Bayview Contracts:

Cluid Housing Association – Responsive and Void Repairs to Domestic Dwellings

Bayview are delighted to been chose by Cluid Housing Association for the delivery of a response and void repairs service to almost 3,000 of their properties within their Eastern region, including counties Louth, Meath, Cavan, Monaghan, Dublin, Kildare, Carlow and Wexford. Cluid are very much an innovative, progressive and forward thinking Housing Association with an absolute focus on delivering a first class service for all tenants by providing quality housing and services to enable people to create homes and thriving communities.

Clúid is a not-for-profit organisation leading the way in delivering high quality, affordable homes to people on the housing waiting list all over Ireland. Since its establishment in 1994, Cluid has provided 4,755 properties to low income families and single people, older people, people with a disability and traveller families all over Ireland.

Bayview are fully committed to working in partnership with Cluid and all other stakeholders to provide a service that meets and exceeds all tenant expectations. In delivering this service Bayview will retain a focus on the following key objectives:

  • Delivering a service that protects and promotes the Cluid values of Professionalism, Innovation, Respect, Collaboration and Sustainability;
  • Maintaining an open and honest relationship with all stakeholders that focuses upon processes of continuous improvement;
  • Delivering a response service that chooses the “right fix” and delivers it “first time”;
  • Consistently delivers against all Service Level Agreements;
  • Achieving value for money within every interaction;
  • Providing opportunities that facilitate local sustainability;
  • Providing for effective long term relationships which drive forward an efficiency agenda;

Bayview are delighted to be involved in this project, particularly due to the hugely innovative nature of this contract which is focused upon the Vanguard Systems Thinking Methodology and an “Open Book” costing model. As vindication of the innovative nature of this contract Cluid were successful in winning the prestigious award for “Innovation in Public Procurement” at the 2013 National Procurement Awards.

Northern Ireland Housing Executive – Major Heating Scheme (South Region)

Working within Joint Venture (BC Energy) Bayview are responsible for managing the Northern Ireland Housing Executive Major Heating Scheme for the South region of the country covering counties Down, Armagh, Antrim, Tyrone and Fermanagh. Bayview are responsible for managing every aspect of the central heating infrastructure within approximately 12,000 NIHE owned properties across this area. This work will involve completing an annual boiler service within every property, completing modifications to existing systems and completing new full heating installations within approximately 2,000 properties per annum as part of the planned maintenance schemes. Bayview are delighted to have developed this relationship with NIHE and are looking forward to being a key delivery partner over the next four years.

Northern Ireland Housing Executive – All Trades Responsive Maintenance Repairs Services (Newry & Mourne)

Bayview currently deliver the NIHE All Trades contract in the Newry & Mourne area and are responsible for managing almost 3,500 properties on a 24x7x365 basis. The works completed by Bayview includes multi-trade works within NIHE owned properties (i.e. both residential properties and office buildings) and includes the full range of response maintenance works including electrical, joinery, plastering, plumbing, painting and decorating, groundworks, etc. In addition to response maintenance Bayview also manages the refurbishment of void properties (approximately 20 per month) and also specialist works such as bathroom adaptations and disability access. As principal contractor Bayview manage all aspects of this contract from “cradle to grave” on a 24x7x365 basis including all aspects of Quality, H&S and Environmental compliance to ensure the highest levels of tenant satisfaction.

Louth County Council – Framework for Minor Building Works

Bayview operate within Framework for minor building works for Louth county council and deliver a range of projects including a Void Repairs service and energy upgrades within Council owned properties. Specific energy upgrade projects completed by Bayview within this contract include the completion of insulation (attic and cavity wall ) and associated works in over 200 properties in Dundalk, Ardee, Drogheda and surrounding areas and also the installation of high efficiency gas boilers and zoned controls within 57 properties in Cooley Park, Dundalk.

Fingal County Council – Framework for Minor Building Works

Having become established on the Minor Building Works Framework with Fingal County Council, Bayview are responsible for the management of Void Repairs, planned maintenance works and energy efficiency upgrades within Council owned properties.